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Terms of Service

Last updated: June 29, 2025

Please read these Terms of Service ("Terms") carefully before using the Aloura voice AI platform and services operated by Aloura ("us," "we," or "our").

By accessing or using our service, you agree to be bound by these Terms. If you disagree with any part of the Terms, you may not access the service.

1. Accounts

When you create an account with us, you must provide accurate, complete, and current information. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of your account.

You are responsible for safeguarding the password that you use to access the service and for any activities or actions under your password. You agree not to disclose your password to any third party. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.

2. Intellectual Property

The service and its original content, features, and functionality are and will remain the exclusive property of Aloura and its licensors. The service is protected by copyright, trademark, and other laws of both the United States and foreign countries. Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of Aloura.

3. User Content

Our service allows you to post, link, store, share and otherwise make available certain information, text, graphics, videos, audio, or other material ("User Content"). You are responsible for the User Content that you post, including its legality, reliability, and appropriateness.

By posting User Content, you grant us the right and license to use, modify, perform, display, reproduce, and distribute such content on and through the service. You retain any and all of your rights to any User Content you submit, post, or display on or through the service and you are responsible for protecting those rights.

You represent and warrant that: (i) the User Content is yours or you have the right to use it and grant us the rights and license as provided in these Terms, and (ii) the posting of your User Content does not violate the privacy rights, publicity rights, copyrights, contract rights, or any other rights of any person.

4. Voice Data and Recordings

When you use our voice AI features, you may provide voice data, recordings, and interactions. You grant us the right to use this data to:

  • Provide and improve our services
  • Train our voice recognition and AI systems
  • Develop new features and products
  • Monitor trends and usage patterns

We handle all voice data in accordance with our Privacy Policy.

5. Acceptable Use

You agree not to use the service:

  • To violate any laws or regulations
  • To infringe upon or violate our intellectual property rights or the intellectual property rights of others
  • To harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate
  • To submit false or misleading information
  • To upload or transmit viruses or any other type of malicious code
  • To interfere with or circumvent the security features of the service
  • To spam, phish, pretext, spider, crawl, or scrape
  • For any obscene or immoral purpose
  • To interfere with or disrupt the service or servers or networks connected to the service

6. Termination

We may terminate or suspend your account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

Upon termination, your right to use the service will immediately cease. If you wish to terminate your account, you may simply discontinue using the service or contact us to request account deletion.

7. Limitation of Liability

In no event shall Aloura, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from:

  • Your access to or use of or inability to access or use the service
  • Any conduct or content of any third party on the service
  • Any unauthorized access to or use of our secure servers and/or any personal information stored therein
  • Any interruption or cessation of transmission to or from the service
  • Any bugs, viruses, trojan horses, or the like which may be transmitted to or through the service

8. Disclaimer

Your use of the service is at your sole risk. The service is provided on an "AS IS" and "AS AVAILABLE" basis. The service is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement, or course of performance.

9. Governing Law

These Terms shall be governed and construed in accordance with the laws of the State of Delaware, without regard to its conflict of law provisions.

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect.

10. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the service.

11. Contact Us

If you have any questions about these Terms, please contact us at contact@aloura.io.